The service and upgrades to our unit far surpassed my expectations. The Henderson ' staff made our experience superior while they tamed our rough riding, wild steering beast. We will recommend Henderson Line-up to all who will listen.
Some of the most professional people on can deal with. There open honesty is a shocker.
After the test drive, inspection and analyze of everything they had a plan. Short story is that it didn't work and accomplish what they thought it would. They removed the parts installed and told us it didn't work and not charging us for labor, only the initial testing and inspection. I never even drove it after the install, that is how strongly they felt about the lack of results. Basically they worked one-third of the day for $100. I truly felt guilty writing the check.
They do have a second option for some serious coin but I declined and still seeping on that. But then again with the "if you don't like the results or we think it is not doing what it should we take it off and you owe us nothing" if hard to beat.
Thanks again for your open honesty.
Everyone at Henderson Lineup can be depended upon to work diligently and professionally to solve whatever automotive difficulty that brought you to them. You can also depend on them to treat you with respect and to go out of their way to ensure that you understand the issues and the choices you have to make intelligent decisions. There is no hard-sell at Hendersons. There is only genuine concern for you, your rig and your safety. We recommend them without reservation. They are worth the drive, whether it is for scheduled maintenance or to diagnose and solve a problem.
Excellent service, very pleasant waiting area, work completed quickly and resulting in improved handle ability of my motorhome. Thank you.
My K & N filter was cleaned and serviced. Nicole, Scott and Don were very helpful and pleasant.
We were 'squeezed in' for a road performance assessment (RPA), but with no expectation of being able to get any work done on the coach. We were only in the area for three days (Fri - Sun). Scott took us for the drive, presented recommendations to make the drive smoother and safer. They were able to accomplish almost everything. The next time we are in the Grants Pass area we will have the wheel alignment done. The drive today from Grants Pass to Salem Oregon was VERY nice. Smoother ride, easier handling, better wheel centering. We are so happy to have found such a pleasant company and group of people to work with.
Everyone was very friendly and professional. The work was done quickly and care was taken to keep the inside of our coach clean.
Professional service with integrity. They stand behind their work without question. Thanks
Excellent work done by Henderson's Line-Up crew. A pleasure working with Don.
Appreciate being able to go over repair plans with Pete & Ken. Great service, good people.
Jesus said to him, "I am the way, and the truth, and the life; no one comes to the Father but through Me."John 14:6