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Category : Miscellaneous
MSSi 26,27 Oct 2012
Attention all technicians, service managers and anyone wanting to know more about RV suspension and suspension kits — the next Motorhome Steering and Suspension Institute (MSSi) will be on 26, 27 October 2012! With 2 full days of training, you will come to know why the Road Performance Assessment is critical to understanding a customer’s coach handling. Additionally, you will then know how to fix problems with your customer’s steering and suspension components. Call John, Gina or Bryan at (541) 955-0769 to sign-up today, or for more information!
Dodge Front-End Shimmy SOLVED
FOUR DAY SEMINAR RESULTS IN BETTER DEALING WITH CONFLICT
FOUR DAY SEMINAR RESULTS IN BETTER DEALING WITH CONFLICT
Conflicts and confrontations are a common part of life. For most of us, however, handling a conflict or confrontation “well” is, unfortunately, uncommon. Learning new skills that will result in a positive outcome–for all those involved in a conflict or confrontation–is therefore advantageous to all of us.
To effectively learn how to handle conflicts and confrontations, 20 staff and residents of the Gospel Rescue Mission had the rare and valuable opportunity to receive 16 hours of training that spanned over a 4 day period in February. This amazing opportunity was graciously and freely provided by Robert and Barbara Henderson, owners of Henderson’s Lineup. Robert and Barbara are new trainers for the acclaimed program by VitalSmarts called Crucial Confrontations. This training is used by over 500 major businesses, companies and medical facilities.
Robert and Barbara presented the Crucial Confrontations skills and tools through an array of challenging, helpful truths. They used DVDs, workbooks and group exercises to re-enforce these new skills. We were challenged not to tell ourselves ugly stories (that is, see a situation in the worst possible way or assume the most negative motives to those in conflict with us). Also taught was the absolute necessity to establish a climate that allows the person you are confronting to feel safe in discussing the issue with you. One important lesson was to distinguish between “motivation and ability”—to know if someone is simply not motivated to complete a task or that person does not have the ability.
Statements such as “An ounce of insight is worth a pound of power” taught us that change is more easily and effectively brought about by clearly explaining and showing the reasons for the change as opposed to just demanding it. For example, there is wisdom for the parent to first try to show the good reasons for the child to do what the parent asks rather than saying “Do it because I said so!” Explaining the natural consequences–both good and bad–is much more influential and healthy than making threats. Much of the material was set in the corporate world but reflected many basic principle of God’s truth.
A monthly review with the Hendersons will help us maintain and improve our abilities to manage conflict. For the residents, it will enable them to work well in their future employment and in their personal relationships. We rejoice that such a program was made available to us here at the Mission. Thanks Robert and Barbara!
Brian Brawdy Gets Road Performance Assessment from Henderson’s Line Up!
The SuperSteer team met up with Brian Brady in Quartzsite, Arizona and performed an “in-the-field” Road Performance Assessment to evaluate the steering and handling concerns for his F350 “Green RV”. After a thorough examination, Robert Henderson recommended the SuperSteer Trac Bar to solve the issue of rear-end side-play and recommended the SuperSteer Motion Control Units for his Ford F350′s low-speed rocking while coming in and out of driveways. Brian Brawdy shares his thoughts on the improvements in this video!
Brian Brawdy visits SuperSteer in Quartzsite AZ (90 Second Video)
Brian Brawdy with SuperSteer in Quartzsite, AZ (4 minute VERSION)
2012 Winnebago Adventurer customer review
Please consider the following to share with others who may be considering similar work on their motorhome. In late September 2011, we took delivery of a 2012 Winnebago Adventurer on the Ford F53 Chassis. During the test drive prior to purchase and the subsequent drive home, the motorhome behaved as expected but there was no wind and we were still on our honeymoon with this new motorhome. About 2 weeks later on a drive home from Salem with lots of wind and rain with heavy traffic, the Adventurer was almost not safe to drive…not by me anyway. Something had to be done with the swaying and constant steering inputs counteracting the sway. It was as if the driver’s seat was sitting on a bowling ball! Found Henderson’s Line Up on the internet and made an appointment for the road performance assessment (RPA). Once there, we loaded into the Winnebago and off we went with a professional behind the wheel. There is a checklist the crew goes by with a subjective score given to each test on the checklist. The one with the most dramatic results for us was the emergency lane change. This maneuver brought out the worst in this motorhome setting atop this chassis and convinced us immediately the result was not acceptable. Once back at the shop, the list of suggested upgrades was provided and we agreed with their suggestions. They installed a Safe-T-Plus steering control, 4 Koni FSD Shocks, SuperSteer Trac Bar, Roadmaster Anti-Sway Bars front and rear. After the recent purchase of this motorhome, we were not mentally nor financially ready for such an outlay of funds for these upgrades. Having said that, we couldn’t drive this motorhome the way it handled either and we had the upgrades installed. The motorhome now drives like it should. We have driven it about 1,000 miles after the upgrade and truly enjoy this motorhome now. I would drive this unit anywhere and look forward to the trip. We thank Mr. and Mrs. Henderson and their entire crew who worked on our motorhome for their professionalism and courtesy. They made the experience pleasant. Roger and Ellen Williams 2012 Winnebago Adventurer Medford, Oregon
2,108 Operation Christmas Child Boxes!
Our final count is 2, 108 boxes! Awesome job, Josephine County! We are up from 1,966 last year. That’s 2,108 lives changed! Congratulations and HAPPY THANKSGIVING! (From the SuperSteer and Henderson’s Line-Up crew).
1020 OCC Boxes and Counting! (Go Josephine County!)
The boxes are flooding in for Operation Christmas Child and we are pleased that the trailers from Henderson’s Line-Up are FILLING UP! Boxes can still be dropped off at 458 Redwood Hwy and on Sunday we bring the boxed to Roseburg, Oregon. Thank you to everyone in Josephine County who has contributed so far and may you have a blessed Christmas & Happy New Year!
Roadmaster Factory Training Dec 8th!
Back by popular demand for all Roadmaster dealers, their parts personnel, installers, service writers, service managers, and sales staff — ROADMASTER FACTORY TRAINING Dec 8th! SuperSteer Rep’s will be present to share about SuperSteer and Roadmaster suspension solutions. For more information, please contact Barry Redman at (800) 699-9690 x 171 or register online at roadmasterinc.com/dealers/train_dealer.html and fill out the form.
More information for SuperSteer dealers is available on the dealer page. Hope to see you at the training!
Wheelin’ It to…Henderson’s Line-Up?
It’s always fun to meet full-timers from all over the United States, hear of their perpetual adventures, and to get their feedback from their visit to our shop! We definitely enjoy hearing from our customers. If you have something you’d like to share as well, just write! Thank you! — Bryan@hendersonslineup.com
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The following story comes to us from Wheeling It : “Living the RV Dream with 12 Paws, 40 Feet and the Open Road.”
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I’d heard about Henderson’s ages ago. Actually our very first week in the RV an old-timer in a Monaco told us that if ever we wanted to thoroughly trick-out our ride Henderson’s Line-Up in Grants Pass was the spot to do it. Since then I’ve seen their name on forums and a bunch of other spots. These guys are THE place to check, analyze and upgrade your RV ride whether it be a motorhome, truck or a trailer. In fact they’re the guys that train the other guys on how to do it, and they’d been on our “wish list” for quite some time.
Operation Christmas Child is in FULL SWING!
Operation Christmas Child is now in FULL SWING! Come by SuperSteer to pick up a box or visit http://www.samaritanspurse.org/index.php/occ for more information!
Jesus said to him, "I am the way, and the truth, and the life; no one comes to the Father but through Me."
John 14:6
Verse of the Day
