Grants Pass RV and Auto Repair

5

As usual, Henderson's has provided resolution for performance issues which the manufacturers seem to build into their RVs. Our rig is now much happier on corners and is not affected by crosswinds nearly as much as before. The folks at Henderson's go out of their way to answer questions and to make their customers as comfortable as possible during the wait. I highly recommend both their service and products.

5

We have had lots of modifications done to our RV by Henderson's (Rear Sway Bar, Koni FSDs all around, Rear Track Bar, Front Track Bar, Upgraded bushings, Safety Plus Steering, HID headlight upgrade, Engine and Exhaust performance upgrade, plus miscellaneous repairs), this just my compliments to them for how great a job they have done. One of the things that we had done at your shop was to have the performance tuning done to our engine along with having the tuned exhaust system added. I cannot brag enough about the improvement in performance we realized with just this single upgrade ! On the trip out to California, I had to do a lot of mountain driving through Wyoming, Utah, Nevada and California. I felt like the engine was struggling a lot just to get up the mountains, and found myself being the “slow moving vehicle” many times. I was only getting about 6 miles per gallon in the mountains and about 8 mpg on the flats. After the tuning, I could easily climb hills at 65 mph, and my mileage went up to about 8 mpg in the mountains, and between 10 - 11 mpg on the open highway ! 2 mpg may not seem like much, but it was almost 20%, and I am EXTREMELY pleased with the improvement. To illustrate to you just how significant the difference is after Henderson-izing my RV, I have a little story for you. On our return from our trip, I had to take the RV in to our dealership to get the oil changed and to have the slide-topper replaced. Just for grins, I had our salesman take it out for a test drive. His reactions were worth the price of admission ! He first noticed the difference in sound of the engine : “That sounds meaner !”. Then I had him really step on it to enter the highway (I-70), “Holy cow, it is still accelerating, even going up hill !” Then he said, “This isn’t normal, even new ones don’t drive like this.” And when we went around some pretty bumpy curves, he said “you won’t believe it when I say this, but it drives more like riding a motorcycle.” When I told him about the Safety Plus and all the suspension upgrades, even he said “You really got your money’s worth ! I won’t be able to sell you a new vehicle now.” To say that Jayne and I are happy with the outcome of your service would be a severe understatement. Your Road Performance Assessment revealed exactly what we needed, and we feel like we have gone from a run-of-the-mill used coach, to an RV that drives like a dream, all at a very reasonable cost to us. The experience of dealing with you AND your incredible shop team has been exceptional, just first rate. I mean this sincerely, you have a world-class team who provide GREAT service. I will be a very vocal supporter of yours for a long time to come. The values shown by you and your team are just one of many reasons to patronize Henderson’s Line-up. I only regret that there really is nothing more that you can do for us !

5

Kudos to the entire Henderson team!!!!! We are so thrilled with the results...you've truly put our coach in a superb road-worthy condition. Steering is so effortless compared to what it was. Just now driving through wind is not a struggle.. The coach wants to stay straight ahead. Robert and Barbara, you have a team you can be so proud of!! Adam, great job with parts research; Matt, your patience and diligence insisting on perfection of the final steering details before you were satisfied it was time for us to test drive...and even then you continued to tweak what should be done. That's a level of workmanship one rarely finds these days, but Henderson's Lineup has a reputation for this level and you all will always have our high endorsement and recommendation that RVers make the effort to come to you. Don, Matt, and Adam are the ones we saw most when we came back for the work, but EVERYONE we saw on the initial and upgrade visits was so friendly and welcoming.... Truly a pleasure being around all of you. Thanks for the complimentary electrical hookup and amenities.

5

The staff were friendly and helpful. They had our rig ready on time. They were thorough and professional .

5

I've been dealing with Henderson's since the early 1990's. I've never been disappointed with their work. From our commute cars, to pickups and now a Class A motorhome, everything they do, they do well and with class. They have attentive friendly employees and I have never had a problem they couldn't solve. I would recommend them without reservation!

5

I was very pleased with the service I received. They stated an appointment time and were right on time. I was able to have a loaner car while my motorhome was being worked on. Everyone was very friendly and nice to work with.

5

Great service, was able to fit us in right away and fix the problem. We are from California and really appreciate the service. Will return for any future services required. Thank you

5

Ride height was perfect very happy with performance,,,,thanks,,Jim Moore

5

I was told by many people that Henderson's Lineup was very good at working on motor homes, with all the recommendations, my wife and I made the trip to Grants Pass to find out. After listening to me and taking a test drive, they made some recommendations. We waited anxiously for the test ride and after a few minor adjustments we were very happy with the results. We will tell all of our friends about the great service, friendly and helpful help at Henderson''s.

5

We have always received great service from Henderson's..They are always doing their best to make sure not only our rig but our tow vehicle also, is safe and in tip top running order. Our undercarriage and safety steer makes our older RV, drive like one that just rolled off the assembly line! We are repeat customers and will be coming back if and when the need arises.Thanks Guys!!

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