Grants Pass RV and Auto Repair

5

The were on price and on time and the service was above and beyond will be back for all services.

5

The only regret I have is I should have taken my coach to Henderson's Line -Up sooner. The coach handles much better and the ride is much improved. I highly recommend them to anyone having ride and handling issues with their coach. Henderson's can fix it.

5

I had Henderson's address some brutal steering problems on my older class B RV. They were able to turn the van around in a day, and the difference in handling is huge -- it's a completely different vehicle. When I came in, I had a hard time keeping it in the lane with any kind of cross-wind. Now, I hear the wind howling over the van in bad weather and barely feel it in the wheel. I seriously feel a thousand times safer going down the road. Henderson's is a family shop, and they're really setting the bar for customer service. The guys went all-out to turn our ride around fast, and they provided pick-up/drop-off and a great discount at a nice local hotel. Costs were communicated up-front and were very reasonable. They've also go out of their way to source high-quality parts, and to support local manufacturers where possible. I had an unrelated problem with the van overheating and the transmission slipping on the way back home coming through Grant's Pass and towed my van to Henderson's for lack of a better option. While not really their specialty, they totally hooked me up, took it around to a transmission and muffler shop for diagnosis, and even made a special trip out to the shop so that I could pick it up on a holiday weekend. I really can't say enough nice things about these guys. If you think your ride will benefit from this kind of work, just go get the RPA. It's totally worth it, and if you're riding along for the emergency lane change, bring a change of pants. There are a couple more upgrades I'd like to make over time, and they'll definitely be getting my business.

5

As usual Henderson Line Up Gives more than you ask for. An excellent experience and when you are done they give reccommdations for your next visit, and they keep track of these items so that you don't have to remember them.

Thank you my friend and all the best to you!

- Henderson's Line-Up Brake & RV Inc.
5

Wow ! I was a little unsure at first. Robert and Don recommend several enhancements to my 36 foot Tiffin Phaeton. Several thousand dollars. Well, it was worth every penny. These guys are honest and they know what they are doing. I called late one evening, Robert answered and talked as if it was during business hours. He assured me if I could get to Grass Pass by Friday morning they would make the modifications and get me on the road. He even let me stay in their parking lot, with 30 amp electric and loaned us a car to go to dinner. The biggest difference is now I drive relaxed. I don't feel like 6 hours in the WWF. The ride is smooth and controlled. No bounce, no lean into turns, very flat. My wife and co-pilot noticed the difference in the ride immediately from the seat and especially walking back to the galley when underway. Much better control in the wind and when trucks pass. I had four experts working on my coach at one time. They were fast, professional, knowledgeable and take the time to answer your questions. Tell Robert it's ok to call me if you have any doubts.

Thank you for the great feedback! Best wishes for " Safer and Happier Driving"!Robert and Crew

- Henderson's Line-Up Brake & RV Inc.
5

Very informative and very curtsies serves.

5

After our recent road performance assessment and alignment , our 2004 Monaco Diplomat showssignificant highway handling improvement, especially in corners

Thank you for the feedback . We appreciate the opportunity to serve you!

- Henderson's Line-Up Brake & RV Inc.
5

Robert,The RV drives more like it should now, not nearly as squirrelly as before. Steering wheel is still tight, front sway is reduced. It wants to climb out of the truck ruts a little on poor pavement, but that could be the tire wear that happened previously before you worked on it. Someday it should have the extra back sway bar fixed also, and you said one ball joint and one kingpin had a slight bit of play it them.I do feel a lot more comfortable driving it now which makes the trips easier. We just got home a few days ago.Thanks again,Lynn McLain

Thank you, Lynn! We appreciate your kind words.Robert & Barb

- Henderson's Line-Up Brake & RV Inc.
5

We were treated very good. We really appreciated the van they loaned us while our pickup was being worked on. The use of the additions they did to our vehicle were completely explained.

5

we brought our new to us coach in to be checked over, and after an evaluation drive (similar to mr. toads wild ride) it was examined very throughly. W thought they were very professional , pleasant, and full of information. We will return when necessary.

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