Grants Pass RV and Auto Repair

5

I stopped in, after a chance encounter with Robert Henderson on a trip along the Oregon coast, to have them see if there could be a correction to the excessive rocking from the rear when moving over uneven surfaces, such as going over a driveway. They diagnosed the problem, made recommendations, and I was on my way within two hours. My coach, 2008 Monaco Cayman, handles like I wish it would have when it was new! Great job. I'd recommend Henderson's to any RVer.

5

I have nothing but praise for the dedicated service these folks provide. I purchased a 42 ft Country Coach motorhome in February in Califiornia. On my way to Junction City, Oregon for some updates and repairs, I stopped at Henderson's to have a Road Performance Assessment (RPA). They documented several issues with the coach and provided an estimate. We live in Ohio, and didn't pick up the coach in Junction City until June. We had an appointment at Henderson's on June 9th & 10th to address the issues they found during the RPA. As they began working on the coach, they noticed some significant additional issues with the brakes and air bags. We decided to have all of these items repaired. The next hurdle was locating the correct parts, which isn't that easy on an 18 year old Country Coach motorhome. Sourcing the parts took about 1 week. We stayed in the coach the entire time at Henderson's. They provided a 30 amp hookup and pigtail and they have water available. As I was becoming familiar with the coach, I noticed one of the bay doors was flopping around at the hinge. I consulted with Jim Cooley (my new best friend at Premier RV in Junction City) and the technicians at Henderson's. The fix was to install new rivets at the top of the bay door. Our primary technician (Matt) at Henderson's went to work and did a great job repairing the bay door. The attitude of the employees at Henderson's is very impressive. Everyone is extremely professional and helpful. I was really bored for the week+ that we were there and had many conversations with their staff. In fact, they treated us like family. Including lending us their vehicles to run errands and inviting us and other coach owners to a Friday lunch barbecue. Who does that? Henderson's. We also had the pleasure of meeting Robert and Barbara Henderson. They are two of the nicest people you will ever meet. Robert is super knowledgeable about all things suspension, steering and brakes related and was very generous with his time and sharing his knowledge. I know this review sounds a little over the top, and possibly a little fishy. I assure you, I don't spend time writing reviews, and the only reason I'm writing this one is that Henderson's exceeded my expectations in every way possible. This place is truly remarkable.

5

4

If your MH is driving hinkie, and all you want is a coach the steers with your little pinkie, Henderson Liner Up it's the place to take it, although the price your back account they will break it,,, even so you can't take it with you, so better to add their Safety Plus, your wife will thank you. The End.

5

What a great experience I had at Henderson’s they will work with you to fine tune your suspension until your motorhome is a joy to drive. No one else will ever work on my suspension again! The 500 mile drive was completely worth it.

5

Awesome team. I can say that Robert is top notch. Met him and lovely wife at an rv rally. I was so impressed I made it a point to have this company work on my rig as I was passing through. Quality staff and up to date tools and training. They have a lovely waiting room with all amenities to keep you happy. There is also provisions for staying in your rig overnight in the lot if needed. Do yourself a favor and trust this place. People travel far and wide for service here and there is a reason. Blessed to have found this business.

5

They will evaluate your motorhome and provide solutions to make your driving experience much more enjoyable. Total professionals!

5

This is our third motor home to get the Henderson treatment.This one is new, it only had 300 miles put on it by us before getting upgraded. The coach rides much better!!

5

Got appointment on very short notice. Arrived before appointment and my coach was complete within one hour. Four new Koni FDS shocks. Rides great.

5

Excellent customer service! Not cheep but no doubt the best. Have used this company multiple times. Nothing but top notch. Will be back and will recommend to my friends.

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