From Portland, headed to northern CA, when my alternator died just north of Grants Pass; late afternoon, in a strange town. A local shop guy pointed me to Henderson's, where I was treated most kindly. They confirmed the problem, called the auto parts, and arranged for me to pick up a new alternator, whereupon they installed it in the parking area, as the work bays were occupied. All personnel were polite, friendly, and very cooperative toward fixing my problem so late in the day, and avoided me from spending a night in town, probably in the back of my disabled van. I was on my way home after a few hours. Thank you, guys. Dave Rogers