I needed a quick diagnostic on a used vehicle I was looking to buy. Three other places were too busy, but one recommended Henderson. The vehicle seller and I were able to get in that afternoon in order to let Henderson know exactly what we needed. I agreed to pay for the diagnostic, (scheduled for the next morning) the seller left it overnight, and the next day the seller and I each got a call describing what the findings were. I was conveniently able to pay over the phone. I was told, and emailed, what was found (a bad coil) and given some other recommendations on work to have done. That information was what I needed to decide to buy the vehicle. Since I don't live in Grants Pass, I opted to bring it to my local mechanic in Douglas County. If I did live nearby, I would take my van to Henderson to do the work. They are kind, courteous, and their rates are quite reasonable.