I made the 350 mile trek to Grants Pass to have quite a bit of work done to my 2016 Tiffin Phaeton and was reasonably satisfied. Although I made the appointment at least a month in advance, when I arrived the Koni shocks were not available. With the Covid-19 mess the supply chain for many businesses has been severely impacted and apparently Henderson is in good company. They did install the rear anti-sway bar, the Safe-T-Plus and the motion control units for the air-bag lines. I'm very happy with the results and look forward to getting the shocks installed. To Henderson's credit, they've arranged for a local shop to install the shocks so I don't have to drive back to Grants Pass. Great customer service.
Thank you so much, John, for driving your 2016 Tiffin Phaeton over to us. We are thrilled we could be of service and that you're happy with the results. Blessings and safe travels to you, friend. :-)
- Henderson's Line-Up Brake & RV Inc.