Grants Pass RV and Auto Repair

5

I was referred by Morryde to have 2" risers installed on my 5th wheel for the independent suspension I had installed by Morryde. The technicians at Hendersons were honest and felt I did not need this. Instead they made other recommendations which were considerably less expensive and made sense. I proceeded with their recommendations. I appreciate their honesty and professionalism. I live in California and travel to Seattle often. Because of the way I was treated I will recommend this business highly. I will use them again in a heartbeat. To the staff at Henderson, thank-you!

5

I made the 350 mile trek to Grants Pass to have quite a bit of work done to my 2016 Tiffin Phaeton and was reasonably satisfied. Although I made the appointment at least a month in advance, when I arrived the Koni shocks were not available. With the Covid-19 mess the supply chain for many businesses has been severely impacted and apparently Henderson is in good company. They did install the rear anti-sway bar, the Safe-T-Plus and the motion control units for the air-bag lines. I'm very happy with the results and look forward to getting the shocks installed. To Henderson's credit, they've arranged for a local shop to install the shocks so I don't have to drive back to Grants Pass. Great customer service.

5

Henderson's is a pro shop from start to finish. We highly recommend them for their professionalism and Thiughtfulness. Go there to improve your driving.

5

It is nice to have a company service one's motorhome that actually knows their way around a motorhome!!

5

Very pleased. Unfortunately they didn't have a anti sway bar for our unit in stock. We are from Northern CA so it was impractical to order it. Very impressed with Gabe and Ben, the technicians that worked on our unit. The office staff was excellent. They even helped out with transportation because we don't have a toad.

5

5

Henderson's Line-Up installed tow hardware and braking system to my 2014 CRV in order to tow behind my motorhome. They were fast and did a very good job, Thank you Henderson's Line-Up!

5

I stopped in, after a chance encounter with Robert Henderson on a trip along the Oregon coast, to have them see if there could be a correction to the excessive rocking from the rear when moving over uneven surfaces, such as going over a driveway. They diagnosed the problem, made recommendations, and I was on my way within two hours. My coach, 2008 Monaco Cayman, handles like I wish it would have when it was new! Great job. I'd recommend Henderson's to any RVer.

5

I have nothing but praise for the dedicated service these folks provide. I purchased a 42 ft Country Coach motorhome in February in Califiornia. On my way to Junction City, Oregon for some updates and repairs, I stopped at Henderson's to have a Road Performance Assessment (RPA). They documented several issues with the coach and provided an estimate. We live in Ohio, and didn't pick up the coach in Junction City until June. We had an appointment at Henderson's on June 9th & 10th to address the issues they found during the RPA. As they began working on the coach, they noticed some significant additional issues with the brakes and air bags. We decided to have all of these items repaired. The next hurdle was locating the correct parts, which isn't that easy on an 18 year old Country Coach motorhome. Sourcing the parts took about 1 week. We stayed in the coach the entire time at Henderson's. They provided a 30 amp hookup and pigtail and they have water available. As I was becoming familiar with the coach, I noticed one of the bay doors was flopping around at the hinge. I consulted with Jim Cooley (my new best friend at Premier RV in Junction City) and the technicians at Henderson's. The fix was to install new rivets at the top of the bay door. Our primary technician (Matt) at Henderson's went to work and did a great job repairing the bay door. The attitude of the employees at Henderson's is very impressive. Everyone is extremely professional and helpful. I was really bored for the week+ that we were there and had many conversations with their staff. In fact, they treated us like family. Including lending us their vehicles to run errands and inviting us and other coach owners to a Friday lunch barbecue. Who does that? Henderson's. We also had the pleasure of meeting Robert and Barbara Henderson. They are two of the nicest people you will ever meet. Robert is super knowledgeable about all things suspension, steering and brakes related and was very generous with his time and sharing his knowledge. I know this review sounds a little over the top, and possibly a little fishy. I assure you, I don't spend time writing reviews, and the only reason I'm writing this one is that Henderson's exceeded my expectations in every way possible. This place is truly remarkable.

5

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