Very well run shop, I know- I’ve run one for years. They didn’t hard sell me anything. Ken (tech) took us on our RPA Test drive, he had lots of info about the rig. Don showed us options, they did a clean install on the upgrades & then we all went for a final test drive /Adj. Red handles great. We left a “part” at the shop & Don dropped it off at our RV site 20 miles away!.