From the time we arrived each person was informative, attentive, and knowledgeable. Our Beaver Magnum chassis has inherent ride performance weaknesses. We discussed in detail what had been done previously and recommended solutions to improve the experience of driving this quality coach. The change in tracking is very much improved and long drives much easier. My special appreciation for Eric, his knowledge and competence. The option of overnight parking, power and a good WiFi connection along with the very comfortable lounge was much appreciated.