Grants Pass RV and Auto Repair

5

Good service. Friendly staff

5

Very good servicey

5

Completely satisfied. I own a 32' diesel winnebago Journey that suffered drastically from cross wind push and wandering, often seemed like I was driving a 1940's pickup. At the end of a days drive I was drained, constantly having to correct the direction of travel. I had previously taken the RV to another RV alignment shop with little satisfaction. I learned of Henderson Line-up from the Winnebago factory in Oregon as they could not service my vehicle in the time frame I needed. My experience with HLU began with a test drive, inspection and written report of the handling characteristics and remedies. In my case the technician was spot on with his assessment and his recommendation included a number of parts upgrades. The installation and corrections would take the next two days at which time Henderson's offered up their parking lot and 30amp service, this certainly made our life better as we were living out of the RV. The staff, mechanics, facility and hospitality at Hendersons is what all service orientated business should strive to meet. My shorty Winnebago diesel not drives wonderful, tracks straight down the road and handles the wind so much better.

5

Your staff was very friendly and quick to answer my questions about the work being done. The misses is happy with the minimum control devices to help with the snap roll, now she doesn't have to get up to check on things thrown about when going over various bumps or driveway entries. I'm pleased wth the Safety Plus steering too. Thanks

5

Had MCUs and a BellCrank put on at the Tiffin Rally in October. They were very nice, explained what they were doing and checked their work. We have noticed a big improvement in the side to side motion with the McUs. The new Bell Crank has made the Safe-T-Plus work better as it gets less resistance, so the vehicle drives straighter with less side travel.

5

Both Charlie and I were extremely impressed with your operation. All of your staff were pleasant to deal or talk with in regards to our issues and helped us to be informed of corrections required to improve the handling of our RV. Your service tech, Eric, was most helpful in showing us what the previous shop had installed wrong and or removed. His knowledge and performance was beyond exceptional. We also appreciate that Eric corrected the issues due to incorrect installation of the previous shop. We highly recommend Henderson's Front Line for service and will make others aware of their honesty in making proper recomondations for their safety without using scare tactics. Dan

5

Professional

5

Incredibly amazed at the outcome of the suspension work you completed on our Tiffin 34 TGA. Your quality products and professional compentence are suberbly complimented by the attentive and genuine customer service extended by your entire family and staff. Chris can "almost" drive with no hands, but more importantly, Maurene and Golden Retriever Georgia are no longer experiencing a roller coaster thrill ride on downhill curves and tight corners! Our two-day stay with you was very pleasant, and the results are positively unbelievable. Thanks!

5

Great job on the Alignment and Safe-T-Plus install. The RV now tracks straight with very little effort and less fatigue. It is a pleasure to drive now. Thank you very much.

5

Excellent equipment and the technicians to operate it. Like dealing with family

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