I went in knowing that my rig was OK, but felt it could be better. I scheduled a Road Performance Assessment to see what they thought, and they agreed - pretty good but could be better. I had planned on having the assessment done, then come back at a later date for the work. The evening before, they called to confirm the appointment, and cautioned me that they would not have time for much work. i was OK with that, since that was my plan and expectation anyway. However, after the assessment, they said they could get most of it done that day. I told them to go ahead, and they worked the rest of the day, and stayed on it until 6:15 on a Friday to finish. The handling and ride are both noticeably better. My wife and I could not be happier. First class operation and people.