Grants Pass RV and Auto Repair

Wow ! I was a little unsure at first. Robert and Don recommend several enhancements to my 36 foot Tiffin Phaeton. Several thousand dollars. Well, it was worth every penny. These guys are honest and they know what they are doing. I called late one evening, Robert answered and talked as if it was during business hours. He assured me if I could get to Grass Pass by Friday morning they would make the modifications and get me on the road. He even let me stay in their parking lot, with 30 amp electric and loaned us a car to go to dinner. The biggest difference is now I drive relaxed. I don't feel like 6 hours in the WWF. The ride is smooth and controlled. No bounce, no lean into turns, very flat. My wife and co-pilot noticed the difference in the ride immediately from the seat and especially walking back to the galley when underway. Much better control in the wind and when trucks pass. I had four experts working on my coach at one time. They were fast, professional, knowledgeable and take the time to answer your questions. Tell Robert it's ok to call me if you have any doubts.

Very informative and very curtsies serves.

After our recent road performance assessment and alignment , our 2004 Monaco Diplomat showssignificant highway handling improvement, especially in corners

Robert,The RV drives more like it should now, not nearly as squirrelly as before. Steering wheel is still tight, front sway is reduced. It wants to climb out of the truck ruts a little on poor pavement, but that could be the tire wear that happened previously before you worked on it. Someday it should have the extra back sway bar fixed also, and you said one ball joint and one kingpin had a slight bit of play it them.I do feel a lot more comfortable driving it now which makes the trips easier. We just got home a few days ago.Thanks again,Lynn McLain

We were treated very good. We really appreciated the van they loaned us while our pickup was being worked on. The use of the additions they did to our vehicle were completely explained.

we brought our new to us coach in to be checked over, and after an evaluation drive (similar to mr. toads wild ride) it was examined very throughly. W thought they were very professional , pleasant, and full of information. We will return when necessary.

I called while passing through Medford area as my motorhome was all over the road and also I had lost the turn/brake signal on my toad. They worked me in to early a.m. appointment; did alignment and fabricated a new bracket for my wiring harness. Very professional. Clean shop. They are an FMCA commercial account.

Adam worked on our motorhome and truck. He was always very professional and courteous. Kept us up to date on the progress of installation. He was excellent, did a very professional and thorough job and you can see that he takes pride in his work. I would highly recommend and refer him to anyone in our family to have him work on and service their vehicles, when they are in the area.The owner,Robert and his wife Barbara, are always very gracious and friendly and make you feel at home. Our sincere thanks to the Henderson family and their co-workers. They are absolutely awesome !!!!!

Professionalism, personalized attention, craftsmanship.O.K., maybe not "craftsmanship" but what else would you call all of those qualities applied to high-quality "repair".You hear those terms bandied about very often these days but seldom receive the experience.BUT...These terms very well describe our experience with Henderson Line-up this trip and our initial trip.I just can't sing enough praises about these folks who are this company, from owner/managers on down.Tell 'em Bob and Linda sent you,:) :)

I had the Road Performance Assessment performed on my 32' Class A gas motorhome and upon Henderson's recommendations, I had a Safe-T-Plus, an auxiliary rear anti-sway bar, rear trac bar, front anti-sway bar and Koni FSD shocks.The motorhome handles much better and I feel much safer driving it. I would have preferred having the same person perform the follow-up Road Performance Assessment after the addition of the above items to get a true "after installation" assessment. However the owner, Robert, wasn't available the next day for the final test drive so the technician who performed the work did the final drive with me.Overall a positive experience and I was pleased with how quickly the work was completed. Very nice that they have all the items in-stock.