Posted on 3/5/2012
FOUR DAY SEMINAR RESULTS IN BETTER DEALING WITH CONFLICT Conflicts and confrontations are a common part of life. For most of us, however, handling a conflict or confrontation “well” is, unfortunately, uncommon. Learning new skills that will result in a positive outcome–for all those involved in a conflict or confrontation–is therefore advantageous to all of us. To effectively learn how to handle conflicts and confrontations, 20 staff and residents of the Gospel Rescue Mission had the rare and valuable opportunity to receive 16 hours of training that spanned over a 4 day period in February. This amazing opportunity was graciously and freely provided by Robert and Barbara Henderson, owners of Henderson’s Lineup. Robert and Barbara are new trainers for the acclaimed program by VitalSmarts called Crucial Confrontations. This training is used by over 500 major businesses, companies and medical facilities. Robert and Barbara presented the Crucial Confrontations skills and tools throug ... read more