Grants Pass RV and Auto Repair

Good experience there. They are skilled professionals and you can trust their work. One suggestion I would have after our recent visit there to add anti-sway bars, springs, and related ride-improvement items to our recently acquired Class A gas motorhome: the road assessment test was done without the tow vehicle attached, and after all their expert fine-tuning work to get the motorhome tuned perfectly, it seems to handle differently with the tow vehicle attached. It pulls to one side now, while without the tow vehicle, it was not pulling to either direction.

I was greatly pleased with my experience with Henderson's Line Up. Service was performed in a timely manner. Adam was very helpful.

They are very busy but try very hard to be accommodating to your schedule.Suggest booking well in advance.A little difficult to find their location due to Grants Pass's difficult road layout.Pricing seems a little high but do take their time to do the job correctly and look deeply into any issues to ensure correct recommendations and suggestions on upgrades, parts and repairs. They strive to ensure customer satisfaction - final test drive by customer + mechanic.

very friendly and helpful no pressure to sell us repairs on our motorhome . they gave us recommendation on possible repairs too be addressed in the future. they also were every patient with dealing with our warranty company which gave them a hard time about some of our repairs

As usual, Henderson's has provided resolution for performance issues which the manufacturers seem to build into their RVs. Our rig is now much happier on corners and is not affected by crosswinds nearly as much as before. The folks at Henderson's go out of their way to answer questions and to make their customers as comfortable as possible during the wait. I highly recommend both their service and products.

We have had lots of modifications done to our RV by Henderson's (Rear Sway Bar, Koni FSDs all around, Rear Track Bar, Front Track Bar, Upgraded bushings, Safety Plus Steering, HID headlight upgrade, Engine and Exhaust performance upgrade, plus miscellaneous repairs), this just my compliments to them for how great a job they have done. One of the things that we had done at your shop was to have the performance tuning done to our engine along with having the tuned exhaust system added. I cannot brag enough about the improvement in performance we realized with just this single upgrade ! On the trip out to California, I had to do a lot of mountain driving through Wyoming, Utah, Nevada and California. I felt like the engine was struggling a lot just to get up the mountains, and found myself being the “slow moving vehicle” many times. I was only getting about 6 miles per gallon in the mountains and about 8 mpg on the flats. After the tuning, I could easily climb hills at 65 mph, and my mileage went up to about 8 mpg in the mountains, and between 10 - 11 mpg on the open highway ! 2 mpg may not seem like much, but it was almost 20%, and I am EXTREMELY pleased with the improvement. To illustrate to you just how significant the difference is after Henderson-izing my RV, I have a little story for you. On our return from our trip, I had to take the RV in to our dealership to get the oil changed and to have the slide-topper replaced. Just for grins, I had our salesman take it out for a test drive. His reactions were worth the price of admission ! He first noticed the difference in sound of the engine : “That sounds meaner !”. Then I had him really step on it to enter the highway (I-70), “Holy cow, it is still accelerating, even going up hill !” Then he said, “This isn’t normal, even new ones don’t drive like this.” And when we went around some pretty bumpy curves, he said “you won’t believe it when I say this, but it drives more like riding a motorcycle.” When I told him about the Safety Plus and all the suspension upgrades, even he said “You really got your money’s worth ! I won’t be able to sell you a new vehicle now.” To say that Jayne and I are happy with the outcome of your service would be a severe understatement. Your Road Performance Assessment revealed exactly what we needed, and we feel like we have gone from a run-of-the-mill used coach, to an RV that drives like a dream, all at a very reasonable cost to us. The experience of dealing with you AND your incredible shop team has been exceptional, just first rate. I mean this sincerely, you have a world-class team who provide GREAT service. I will be a very vocal supporter of yours for a long time to come. The values shown by you and your team are just one of many reasons to patronize Henderson’s Line-up. I only regret that there really is nothing more that you can do for us !

Kudos to the entire Henderson team!!!!! We are so thrilled with the results...you've truly put our coach in a superb road-worthy condition. Steering is so effortless compared to what it was. Just now driving through wind is not a struggle.. The coach wants to stay straight ahead. Robert and Barbara, you have a team you can be so proud of!! Adam, great job with parts research; Matt, your patience and diligence insisting on perfection of the final steering details before you were satisfied it was time for us to test drive...and even then you continued to tweak what should be done. That's a level of workmanship one rarely finds these days, but Henderson's Lineup has a reputation for this level and you all will always have our high endorsement and recommendation that RVers make the effort to come to you. Don, Matt, and Adam are the ones we saw most when we came back for the work, but EVERYONE we saw on the initial and upgrade visits was so friendly and welcoming.... Truly a pleasure being around all of you. Thanks for the complimentary electrical hookup and amenities.

The staff were friendly and helpful. They had our rig ready on time. They were thorough and professional .

I've been dealing with Henderson's since the early 1990's. I've never been disappointed with their work. From our commute cars, to pickups and now a Class A motorhome, everything they do, they do well and with class. They have attentive friendly employees and I have never had a problem they couldn't solve. I would recommend them without reservation!

I was very pleased with the service I received. They stated an appointment time and were right on time. I was able to have a loaner car while my motorhome was being worked on. Everyone was very friendly and nice to work with.