Grants Pass RV and Auto Repair

5

Spectacular knowledge, service, and attention to detail (as usual).

4

I for one would like to thank Eric, for all the help he gave me to understand why and how the handling could be better driving our 37' motorhome. Although the price was a bit spendy, I had to ask myself. WHAT IS SAFTY REALY WORTH? THANKS guys. GREAT JOB.!!!! And down the road we gooooo. YAAA HOOOO... :-)

5

Once again, I must put Henderson's Line Up at the top of the list. When ever I have a problem, a "need", or something that needs fixing, if THEY can't do it, they send me where I can. I TRUST....Henderson's Line Up. They will have all my work from now into the future.

5

Professional and knowledgable . Explained procedures etc. seemed to be customer oriented. I get the impression an objective is to sell product if at all possible. That said, I was satisfied with the work.

5

i spoke to my husband before writting this. he couldn't say enough good things about our service there. he was greeted as soon as he walked in the door,helped immediately and got to work as soon as they knew what to do. finished in a timely fashion even though there were problems. and the charges were more thqan reasonablethank you for your fine servicebead and bunny williamson

5

Thanks to Henderson's professional and curtious employees.They went out of there way to get me back on the road.Thanks Michael Harstad. P.S I added another set of steel wheel spacers and whoa it's even better.

4

The service was good and timely. I do have a complaint however. I was given a quote over the phone and drove 200m miles out of my way just to learn the quote was not accurate. I received an apology and that was that. Needless to say I will get any future quotes in writing and will advise any of my contacts to do the same.I think it was an honest mistake but it still cost me a lot of gas money to drive over..

5

RPA was a real plus. It gave us insight into the scope of issues and potential fixes. David was very through as he completed and again road tested the work to our satisfaction.

4

the only reason listed as above and not excellent was all the part were not there when I arrived so had to make a second stop. Staff very friendly and helpful no pressure to do this or that just lots of information.

5

The ROAD PERFORMANCE ASSESSMENT was the first thing I liked about Henderson's service, it provides you with a starting point to decide what you need done. Once that decision is made the service was completed in short order. Then another drive to confirm the difference the work made.

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