Grants Pass RV and Auto Repair

5

The service was excellent above and beyond. The mechanics did the best they could to research the problems we had. They didn't charge for labour on some of the work. We were very thankful for the job well done. Our friends thought it was a great service too.

5

I could not have been more pleased with Henderson's Line Up. Robert, Barbara, Tommy and all of the staff could not have been more helpful and hospitable. I strongly recommend the Performance Analysis. Henderson's takes the results and offers recommendatons that will correct problems and improve performance. You can then make the decision on what is best for your needs without any unnecessary or unwanted pressure to purchase products or service. I've noticed a remarkable difference in the total ride and handling of my motorcoach. Kudo's to Henderson's for their top notch service and hospitality. If only there were more rv service shops like Henderson's there would be more happy campers enjoying the RV experience.

5

Honest, professional and helpful. What more could you ask? Hal Costello Sequim, WA

5

Honest, professional and helpful. What more could you ask?Hal CostelloSequim, WA

5

We were so disappointed in the sloppy and scary way our second hand Winnebago handled, that we were consider trading it in. Dave's team changed replaced some of the stock steering items with his beefy units and changed the shocks. Now we love it!

5

I had nothing but problems with my 5'er before visiting Henderson's. They worked with me to find a solution which fit within our budget and what a solution it was!!! I was ready to give up the Rv, but now it is like a dream. No more bouncing, jarring, and blown tires and shreaded sides. Thank you a million times over.

5

Very knowledgable and fixed the problem. Great people to do business with. Highly recommend!!

5

Hi John, Thank you for sending the video. I can't say enough good things about Hendersons. Our 2007 Monaco Cayman 34 used to be a handful to drive. I was looking for a break after about two hours of driving because of the fatigue from trying to keep it going straight down the road. The coach always felt top heavy. Road bumps transfered motion from side to side causing lots of sway and corresponding wheel correction. Going in and out of a driveway was like riding a pendulum as the coach rocked back and forth. Going around a turn you had to slow to below the posted speed to keep the coach from feeling like it was going to roll over. ALL of these BAD handling characteristics are now gone. I drove for four hours from Grants Pass to Redbluff where we had overnight reservations at Durango RV Resort. I could have kept going because the ride is VASTLY improved thanks to the sway bar and motion control valves. The ride is now like a high quality luxury sedan. The new Michelin XRZ tires installed at Hendersons are also a much better tire than the original Goodyear G670 tires. Thanks to Henderson for installing the tires and coordinating with Les Schwab for supplying the tires. My sincere compliments to you, Robert, Jim, Pete, and all of your staff who made my wife and I and our two dogs feel welcome. Once again, THANK YOU to the staff of Hendersons. I'm looking forward to long drives once I get the coach back.

5

Dear Robert, We just had to write and tell you right away, … What a difference! Driving our Motorhome is like Night and Day. Before it had so much play and sway it was a chore to drive and it didn’t feel safe. When a large truck passed it was scary there was so much motion. We felt every bump and patch in the road. And if you swerved to the side of the road, it was horrible. After doing the RPA to see what it was going to cost to fix everything, we almost fell over. But we both felt this RV was not safe to drive the way it was. Doing just one piece at a time didn’t seem a productive or economically sound way to do it. We decided to bite the bullet and do it all. We are very glad we did. Now, after you did the work and put on all the pieces (or jewelry we can’t even see), It is a pleasure to drive. We can now say that we can stay in the lane we want to be in, not where the Motorhome wants to be. We hardly feel the bumps and patches and the passing big rigs don’t have very much effect. Not having to fight the steering wheel, makes for a much more enjoyable drive. The 115 mile drive home was an excellent test. We want to thank you and all your people, especially Eric for the professional work and friendly attitude. It was good to see people working together. Our dog Rusty enjoyed her stay too. Thank you again and we will not hesitate to recommend you to others we meet along the way.

5

"In late September 2011, we took delivery of a 2012 Winnebago Adventurer on the Ford F53 Chassis. During the test drive prior to purchase and the subsequent drive home, the motorhome behaved as expected but there was no wind and we were still on our honeymoon with this new motorhome. About 2 weeks later on a drive home from Salem with lots of wind and rain with heavy traffic, the Adventurer was almost not safe to drive...not by me anyway. Something had to be done with the swaying and constant steering inputs counteracting the sway. It was as if the driver's seat was sitting on a bowling ball! Found Henderson's Line Up on the internet and made an appointment for the Road Performance Assessment (RPA). Once there, we loaded into the Winnebago and off we went with a professional behind the wheel. There is a checklist the crew goes by with a subjective score given to each test on the checklist. The one with the most dramatic results for us was the emergency lane change. This maneuver brought out the worst in this motorhome setting atop this chassis and convinced us immediately the result was not acceptable. Once back at the shop, the list of suggested upgrades was provided and we agreed with their suggestions. They installed a Safe-T-Plus steering control, 4 Koni FSD Shocks, SuperSteer Trac Bar, Roadmaster Anti-Sway Bars front and rear. After the recent purchase of this motorhome, we were not mentally nor financially ready for such an outlay of funds for these upgrades. Having said that, we couldn’t drive this motorhome the way it handled either and we had the upgrades installed. The motorhome now drives like it should. We have driven it about 1,000 miles after the upgrade and truly enjoy this motorhome now. I would drive this unit anywhere and look forward to the trip. We thank Mr. and Mrs. Henderson and their entire crew who worked on our motorhome for their professionalism and courtesy. They made the experience pleasant."

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