The folks at Henderson's came highly recommended by the Coach community and they lived up to their billing. From start to finish they provided outstanding customer service. We stayed at the shop in our coach while we were there. They even provided an RV plug for power! I went on the diagnostic ride along with the technician Eric. He tested our coach under a variety of conditions and we had a good discussion about the handling problems our rig exhibits. Back at the shop he immediately found some issues to work on. An estimate of repair and potential enhancements was provided based on his findings. The estimate was explained in detail and without pressure we made our choices. Repairs were done expeditiously and in a professional manner by the shop. They even allowed us to observe the work and patiently explained every step. While the work done didn't cure our handling problems, it did improve them tremendously. We had good discussions with the owner Robert and he shared his wealth of knowledge about our particular chassis and its history of handling problems and some potential solutions. We are currently pursuing his suggestions. If you want to take your coach to the experts, Henderson's is the place to go. They are worth the drive to Grants Pass, OR. Another plus is that honesty and integrity seem to be a way of life with the folks at Henderson's. Service: Steering/Suspension
What a beautiful testimonial, Tim! God has blessed us with the opportunity to serve and we are so glad you are happy with our customer service experience. Thank you for your kind words, and may you always be held safe in God's arms. :-)
- Henderson's Line-Up Brake & RV Inc.