Grants Pass RV and Auto Repair

5

Awesome experience, They are defiantly worth the drive to get your work done correctly. New suspension parts are amazing on our motor home.

5

Amazing customer service! We drove from AZ to have upgrades done on our RV and it was worth the drive. The staff greeted us as soon as we arrived and the great customer service continued throughout our time at the shop. I would highly recommend for any service or upgrades. They were knowledgeable and very accommodating.

5

5

Followup

5

Drove our '99 Class A up to Grants Pass, Oregon to Henderson's Line-Up, a place that specializes in steering and handling problems on motorhomes. Billed as the best in the nation, I believe that to be correct because a) ours is finally fixed, whereas nobody within several hundred miles of us could do that, and b) saying that their thoroughness, bona fides, and friendly ethics are impressive is a major understatement. Owner Robert Henderson and his brother John (a genius at fabrication and director of Supersteer Parts, a division of Henderson's Line-Up) are not only geniuses at understanding and repairing handling issues on class A and C motorhomes, the friendly service, skill, and ethics of the entire staff are in all ways beyond reproach. As a retired automotive repair shop owner myself, and often bemoaning the lack of competence and ethics in our profession, I was greatly impressed and have a revived hope that there are still people in the world who give a damn! They aren't cheap, but you get what you pay for. We got a complete road performance assessment, a huge new front sway bar, radius rods, a front track bar (we already had a rear), Safe-T-Plus steering stabilizer, new polyurethane bushings, and torn linkage boots replaced for a grand total of $3761. And like I said, the white-knuckle driving is forever gone: no longer am I exhibiting the Class A Death Wiggle. She tracks and self-centers about 75% of the way from how it was to how our car tracks, and most of what's left is because our steer tires have a high slip angle and I have yet to address the rear sway bar (CHF and/or a second bar). While you can buy Supersteer parts online, I, for one, believe their expertise at recommending what YOUR rig specifically needs is worth the gas, and they can do individual fabrication that of course isn't available online. Plus you can stay nights right there on their property with electrical hookup, and the days they're working on your rig in a large waiting room with kitchen that feels like your own home! Before Henderson's I was ready to either sell it dirt cheap or drive it off a cliff. So not only do the folks at Henderson's Line-Up deserve my unqualified recommendation, but IMO a nomination for mechanical sainthood!

5

Careful, respectful, kind service. Installed safeT+ and bellcrank. The steering it's much improved, the coach does not wander. Also weighed the coach and put correct tire pressure. The ride was much better. Thank you.

5

They made the whole experience effortless. We had a place to plug in our trailer overnight, while they realigned our twin axle trailer. Now I can take my family back to Indiana this summer, and know my trailer is road ready.

5

As always, exemplary service provided to us by Henderson’s. Only place to go for first class suspension work.

5

Work done well and on time. Good communications via email/phone.

5

Outstanding customer service and attention to details! You can get an up close and personal look at the underside of your coach - see the suspension and steering parts and how well they are working - or not. Every coach is treated as an individual and assessed by the conditions for which it is used. The Road Performance Assessment is a very valuable tool to both the service site and to the RV owner! After getting our must have steering and suspension upgrades, we definitely will be back to have the remaining items on our list completed on our return trip through the area.

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