Grants Pass RV and Auto Repair

I was lucky to be able to get in within 2 weeks. We were headed from Idaho to the Klamath River so stopping at Henderson’s on the way worked out perfectly time-wise. I had the motion control units installed along with the bell crank unit. The previous owner did everything else Henderson’s offered. Henderson’s has a great reputation and rightfully so. It was a quick turnaround and the installed parts work well. I’ve had other RVs without the suspension upgrades, and there is so much difference in the handling. Highly recommended! Service: Steering/Suspension

First of all I have to say that it was a delight to deal with both technical and admin staff at Henderson. So professional yet friendly. So rare and refreshing in today’s world. Nothing was too much trouble for Carol or Ben or any of the other staff I talked with. The work was carried out quickly and efficiently. As for the product, I had the SafetySteer unit installed on my 2004 Alpha See Ya. Installation time was about three hours start to finish. Before, the steering was a bit sloppy and vague. After it was tight and precise. What a difference! Highly recommended. I asked them to look at my car dolly also which was having a problem with the brakes. They very quickly found a sheared bolt. It was a proprietary bolt that was not stocked locally. It took three days (over a weekend) to be delivered during which time the let us stay at the facility plugged in to 30amp power at no charge. When it arrived the $12 bolt was installed in 30 mins and we were on our way. What great service!

I was lucky to be able to get in within 2 weeks. We were headed from Idaho to the Klamath River so stopping at Henderson’s on the way worked out perfectly time-wise. I had the motion control units installed along with the bell crank unit. The previous owner did everything else Henderson’s offered. Henderson’s has a great reputation and rightfully so. It was a quick turnaround and the installed parts work well. I’ve had other RVs without the suspension upgrades, and there is so much difference in the handling. Highly recommended!

I am impressed with the loyalty of the employees at Henderson. They all seem to have a personal stake in the success of the company. They certainly sell the company and praise the owners. The mechanical staff really understand the products and how to install them. The front office staff seems to have turnover but they are always positive and I'd rank them as good with the processes and office procedures required for a productive staff. Every other competitor of this company always state that Hendersons Line up is twice the price as others. There is some truth to this common statement heard on the street. My suggestion would be to inform potential customers on the benefits of Hendersons and why a potential higher price means happier customers in the long run. There has to be differentiation to close that gap and at the same time sell the company. Another VERY important point is after-sale support. This company stands behind their work and tested products. This is insurance in a world of simple competitive pricing… and it’s standard with this company. You can feel certain you are getting Solutions to your problems, needs and safety. What’s the price you pay for that security? Service: Steering/Suspension

They do a phenomenal job. They know their business, do what they say and are totally transparent with pricing and the results to expect. I had the complete package done to may 33 foot Super C motorhome and couldn't be happier. Tremendous control, no more swaying or tail wag. Plus the performance increase from the reprogramed ECU was remarkable. If you want to get rid of white knuckle RVing you need to visit Henderson Supersteer in Grants Pass Oregon. They even allow you to sleep in your RV overnight, with multiple 30 amp hookups. See photos - Koni shocks front and rear, track bars front and rear, Sumo springs front, Super springs rear, sway bars front and rear and Safe-T-Plus steering. Service: Steering/Suspension

From the office to the shop this organization is a 10. Excellent products that perform as advertised. The mechanics / technicians were pros and their attitude showed this 8 hours a day. I will continue to do business with is excellent company.

They do a phenomenal job. They know their business, do what they say and are totally transparent with pricing and the results to expect. I had the complete package done to may 33 foot Super C motorhome and couldn't be happier. Tremendous control, no more swaying or tail wag. Plus the performance increase from the reprogramed ECU was remarkable. If you want to get rid of white knuckle RVing you need to visit Henderson Supersteer in Grants Pass Oregon. They even allow you to sleep in your RV overnight, with multiple 30 amp hookups. See photos - Koni shocks front and rear, track bars front and rear, Sumo springs front, Super springs rear, sway bars front and rear and Safe-T-Plus steering.

I am impressed with the loyalty of the employees at Henderson. They all seem to have a personal stake in the success of the company. They certainly sell the company and praise the owners. The mechanical staff really understand the products and how to install them. The front office staff seems to have turnover but they are always positive and I'd rank them as good with the processes and office procedures required for a productive staff. Every other competitor of this company always state that Hendersons Line up is twice the price as others. There is some truth to this common statement heard on the street. My suggestion would be to inform potential customers on the benefits of Hendersons and why a potential higher price means happier customers in the long run. There has to be differentiation to close that gap and at the same time sell the company. Another VERY important point is after-sale support. This company stands behind their work and tested products. This is insurance in a world of simple competitive pricing… and it’s standard with this company. You can feel certain you are getting Solutions to your problems, needs and safety. What’s the price you pay for that security?

Very professional service that provided a thorough and total inspection/adjustment of my 5th Wheel Trailer suspension. I would not hesitate to use their service should I need their expertise in the future. They were were VERY accommodating to our specific needs, too! Services: Steering/Suspension, Brakes