This is a midsize shop with 4 or 5 bays, two of which house alignment racks with Hunter laser alignment systems that can accommodate any size RV and journeymen technicians with years of experience. Their hourly rate is not inexpensive, but this type of modern alignment equipment more than justifies their hourly rate. They also have developed over the years front end solutions that they have manufactured to update problems of tracking and stabilization that many RVs are prone to have. This is all run and overseen by a soft spoken gentleman named Robert Henderson who puts customers first, then employees, and lastly his own interests in that order. I have experienced this personally and know it to be true. And can only wish there were more shop owners like him. It was truly a pleasure to do business with him, a very honorable man who honestly believes he works for the customer, not for himself. Top notch operation in every way. Run by a true gentleman. I drove from GA to Grants Pass, OR based on things I had heard of this operation. I highly recommend this company. They stay busy. Make sure you call ahead of time to arrange an appointment.