Grants Pass RV and Auto Repair

5

Great work with great attitude. They stand behind their work.

4

I am impressed with the loyalty of the employees at Henderson. They all seem to have a personal stake in the success of the company. They certainly sell the company and praise the owners. The mechanical staff really understand the products and how to install them. The front office staff seems to have turnover but they are always positive and I'd rank them as good with the processes and office procedures required for a productive staff. Every other competitor of this company always state that Hendersons Line up is twice the price as others. There is truth to this common statement heard on the street. My suggestion would be to inform potential customers on the benefits of Hendersons and why a higher price means happier customers in the long run. There has to be differentiation to close that gap and at the same time sell the company. What is it?

5

5

I went in for an oil change and lube job, came out with an observation from their mechanic of a faulty steering linkage (or what ever it is called) that could fail on my RV. Knowing I plan another trip to Arizona's chuck holed interstate highways, as you might know at 70 mph and if you hit one of their holes eventually damage is only enviable; with Henderson's observant mechanic I feel I have been saved of an eventual failure at possibly an in opportune time. I now feel confident my oil has been changed, joints lubed, and attention to defective parts have been done. I am ready for my next trip. Thanks to Henderson's Line-Up Brake and RV.

5

5

Wow would definitely recommend that these people for anyone wanting to improve the ride of their RV. Very professional and I feel very confident in their work and when they were done my motorhome drove much better. They really check out everything which gave me a lot of peace of mind when I left there Great staff. Eric was so helpful. Thankyou

5

Elijah and Paul were great at explaining what was needed, options, how long it would take to repair. They were all very concerned that what was done to my horse trailer would be safe for me hauling horses. I would definitely return for service and would recommend these guys to family and friends.

5

We sent our vehicle in for maintenance and the team here took care of our vehicle. We set up an appointment, brought the vehicle in early and really did a great job. Thank you ! We'll see you soon again !

5

Incredible service and extremely honest!! Would recommend over and over again! Paul and his crew took great care of our RV!

5

Haven't got to try out our motorhome yet to see how handles so will have to check back in after our next trip.

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