Grants Pass RV and Auto Repair

5

I had a complete brake job and numerous maintenance items performed to the front suspension of my 2005 P-32 motorhome. I did get my coil spring/air bags replaces with the appropriate coil springs, a sway bar spreader, and upgraded bell cranks. Since all my bushings were worn/rotted, they were replaced with Henderson's improved products. Henderson's are experts with the Workhorse Chassis. The technicians and service staff were absolutely great. I was invited to watch their inspection and shown every item (good & bad) they inspected. After giving me a quote for all the work/upgrades possible, they helped me prioritize maintenance & improvements that were within my budget. They kept me informed as work progressed. This was important, as I was traveling from my home in South Florida and had plans/reservations for my return home. They completed work within the timeframe promised. The coach now drives the way I had always hoped. Excessive sway and porpoising were corrected, it now steers predictably without continuous correction and the front does not sag. Henderson's provided me with top quality work by very professional staff/technicians. I wish they were in South Florida!

5

If you wish to have your rig handle correctly, then this is the place to take it. These guys are not parts replacement people, these are true suspension mechanics/technicians who know their trade. A real pleasure dealing with Brice and especially Neil. They took the time to explain every step and keep me in the loop at all times. Neil...you da man! Thank you!!

5

My wife and I agreed that the customer service was beyond anything we have ever experienced. We were really impressed with how honest and thoughtful the Henderson family is. Late July, near 100 degrees. Everyone was smiling and working away to get our project done to get us on the road. The entire team are very gracious and humble. We are beyond happy with the improvements they made in the handling of the coach. Customers for life. Albert, Pam and PV

5

Had steering and handling upgrades done in our motorhome. Professional services. Substantial improvements. Highly recommend.

5

The crew at Henderson replaced all 10 shocks and 4 air bags on our motorhome. During the drive test and inspection they identified 4 additional unknown issues with the coach. All were addressed and repaired. Very convenient to be able to stay in our coach on their site overnight during the multi day service. We are very pleased with the results. We would recommend them to anyone needing suspension work .

5

Very professional and the best shop I have delt with.

5

We have a 2016 MBS Sprinter motorhome that we've enjoyed, for the most part... for 6 years now. However, we have struggled with the handling of the coach at times as it's tall, narrow and the fact the MBS rear wheels are not "out" as far as most Motorhomes. This creates a real Disneyland type ride (minus the fun) when you go into or out of parking lots, turn tight corners, curves at highway speeds, etc.. We understand our coach will never ride like a sports car, but we were hoping to make it better. WOW, the low speed roll back and forth is a night and day difference now, cornering on the highway no longer feels like we're going to tip over, semi trucks don't blow us over and the significant wind at times on the way home was way less of a problem. We drove 500 miles home, so we were able to give it a pretty good test. We may still have them tweak it down the road for a specific thing, but it's LIGHT YEARS BETTER and we are very happy. Great facility, very nice, knowledgeable staff, large room to spread out and wait for the work to get done, etc... ALSO, the owner has a coach very similar to ours and he let me drive it so I'd see the difference (he had already added most of what we were going to add) I can't believe he let a stranger drive his MH!!! These folks are truly experts.

5

I had read about Hendersons for a year and was so impressed that we drove 3000+ miles to go there. They exceeded our expectations. We worked with Eric and Matt for the week diagnosing and solving all our issues. the attention to detail is above and beyond .great job guys

5

Performed the work on time, brakes seam to be working well. Thanks for the timley service.

5

The Folks at Henderson's were very polite and courteous. They took the time to explain the work to be performed and made sure I was familiar with their facility while I waited. Brice was very professional and gave me some other upgrade options that could continue to help with the comfort of the drive. I definitely will use them for more service down the road.

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