Grants Pass RV and Auto Repair

I have nothing but great things to say about Henderson’s! Helped us out while have trailer tire alignment issues while on a long summer trip mid-way. Randall and Eric were extremely helpful. There is a reason customers come from thousands of miles away for service. They should all be proud of their establishment and commitment to technical excellence and doing it right, all while being fair, honest and helpful.

We started with the Road Performance Assessment. Then installed the following products: Safe-T-Plus, KONI EVO FSD shocks, SuperSteer Front & Back Sway Bars and Rear SuperSteer Trac Bar. We also had them do an alignment. Our MH is a 2018 Open Road 32SA. I didn't have a huge problem with the way it handled but I wanted a better ride and the safety aspects of the Safe-T-Plus. Once installed we drove 400 miles to get home. I described the drive from being OK before to what is now a pleasure to drive now. Our MH now takes the bumps and waves of the road much better. Also taking sharp curves was a huge improvement. I now don't have to slow down as much and feel much more secure. The Safe-T-Plus took a little bit to get used to. Just a different feel than before. After awhile I wasn't even thinking about that anymore and was appreciating that I wasn't turning the wheel back and forth anywhere near as much as previously. I didn't have an issue with big trucks passing before so it is about the same for me with the Safe-T-Plus. We could not be happier with our experience at Henderson's Line-up. I've always thought that a company has two opportunities to demonstrate the expertise and commitment to the people they serve. The first is how they perform when everything goes right. The second is how the respond when there are issues. I give the staff and Henderson's line high marks on both. They communicated well, Matt performed the work perfectly and all work was done for the amount that was originally estimated. There was one small issue. One of big priorities was to install the Koni EVO FSD shocks front and back. Evidently Koni has had some delivery issues and they only had a set of the rear shocks and didn't know exactly when they would have their order delivered from Koni. I expressed my disappointment, they heard me and proceeded to try to correct the situation. I'm not sure how hard it was to find a set but they did. They purchased a set (maybe the last from Koni's previous run) and had them shipped at no additional cost to me. I went to Henderson's Line-up because of their reputation. The changes I made are critical to our motorhomes comfort and most of all safety. After driving 400 miles I have complete confidence and peace of mind in the components and work performed.

Very impressed with both the entire team and Quality of work performed. My Palazzo on a Freightliner Chassis was a hard drive until Eric and his crew went to work, now my rig has never handled and rides so well. Letting you stay on site and plug in at night was extremely convenient. Their waiting room is huge and very comfortable. We recommend the drive to Oregon for anyone who has problems with their RV handling.

Randall was very hopeful of getting us in and doing our paperwork and showing us around. Eric and Neil and Matt worked on the motor home and did a professional job.

Very professional staff. Quality work. I was super impressed with Henderson's, especially the road test with the technician before and after repairs. I would recommend Henderson's to anyone w n o is having issues with drive ability issues. No more "White Knuckle " driving. Now I can enjoy my motorhome.

Always the best services for Motorhomes. This company treats people very well. Very thorough in their inspections and safety concerns. Only place I take my coach.

Only company that works on my Rv suspension systems. Efficient and knowledgeable.

Great job.

The guys at Henderson’s are the BEST! Brice came out n examined my trailer and told me what had to be fixed, and even though they were busy than heck they fixed my trailer and had it ready before the promised date. Where do you ever find service like this anymore. I would highly recommend them to anyone. Their customer service is top notch and you just don’t see that much anymore. Thank you again Henderson’s.